Denver Zoo Seeks Community Events Manager

Posted on April 1, 2022
Denver Zoo Seeks Community Events Manager
Position Title                                                                                                                                                                         Denver Zoo Foundation
Community Events Manager
Position Summary 
Denver Zoo is a leader in animal care, wildlife conservation, and education. We are passionate about our commitment to excellence in support of our mission of Inspiring Communities to Save Wildlife for Future Generations. Denver Zoo's Conservation Engagement and Learning department has an opportunity for a full time Community Events Manager to support Denver Zoo's mission by leading our efforts to be present and supportive of the local community in support of our mission.
The Manager also facilitates the Conservation Engagement and Learning Department’s (CELE)strategic direction, in partnership with co-managers and directors within the Conservation Engagement and Impact Division. We are looking for a motivated individual who is passionate about conservation outreach with diverse communities, brings experience in event planning, and will energize our efforts to invite communities to be a part of our mission. Our staff is a dedicated and diverse group of individuals committed to providing quality care for our animals while creating moments of awe for guests. If you are a like-minded individual and thrive in a dynamic, fast paced and innovative culture, Denver Zoo is the place for you!

Essential Duties and Responsibilities

Oversight of Community Events
• Develops a new and innovative way to represent Denver Zoo at various events throughout the Denver metro area that supports and engages Denver Zoo’s priority audiences. Hosts cultural and community groups on Denver Zoo’s campus.
• Partners with Conservation Engagement and Conservation Learning staff and other organizational stakeholders to vision and implement a new, mobile conservation action station to take to community events and facilitate conservation engagement and action at those events.
• Oversees and actively participates in the development, implementation, and evaluation of creative and effective off-site engagement programming for target audiences.
• Leads and mentors’ staff on program and curriculum development methodologies using Denver Zoo’s ROADMAP framework.
• Provides mentorship and supervision of part time staff who support facilitation and engagement at events.
Community Engagement
• Serves as a liaison with community partners, community organizations and leaders, and other internal and external partners.
• Develops relationships with community partners through active listening, communicating, and incorporating diverse perspectives.
• Partners internally within CEI Division and across all DZ divisions to collaborate on community engagement goals.
Departmental Leadership
• As a member of the Conservation Engagement & Learning Department (CELE) leadership team, utilizes big picture thinking, proactive problem solving and mentorship to contribute to the development and direction of the department, strategic plan, and mission-based programming.
• Serves as a professional role model for Denver Zoo’s One Zoo Team, especially CELE coordinators, specialists, educators, and volunteers.
• Models cross-team support by helping facilitate and advise CELE colleagues in other programming of the department.
Staff and Volunteer Supervision and Growth
• Hires, trains, evaluates, and fosters growth of staff; coordinates goal-setting, progress updates, performance reviews, and time tracking of staff; provides constructive feedback.
• Partners with other CELE managers to develop and lead a department with an emphasis on crossprogramming support and matrix management.
• Consistently strives to be a leader for the CELE department by building a culture of trust, support, respect and cross-team integration.
• Oversees a small team of full-time staff, and utilizes a shared pool of part-time facilitators.
Budget Management, Reporting and Departmental Communications
• Works with the Director of Community Engagement to propose an annual budget, including both expenses and revenue.
• Oversees budget, revenue, and expenditures for community event programs.
• Efficiently utilizes resources and looks for opportunities to improve processes.
• Manages regular report processes, including compilation of attendance, program satisfaction and effectiveness results, and revenue goals
Professional Practice
• Stays current with conservation engagement and informal education trends and best practices, through professional development, seeking out literature, and networking with other professionals.
• Works proactively to communicate with the Director of Community Engagement, other CELE directors and managers, and cross-department zoo staff, volunteers, school and community contacts through emails, virtual and in-person meetings, and phone calls.
• Creates and shares reports about program activities, including periodic submissions for bi-weekly board reports.
• Works with External Relations to develop creative promotion of programs and partners with Development on grant proposals and reports.
• Effectively partners with the Animal Ambassadors team to ensure the highest possible animal care standards during community-based programs.
Other Responsibilities and Duties
• Set priorities in alignment with Inspire Awe:
o Safety first, always
o Care demonstrated through exceptional guest service
o Connect with each guest utilizing Denver Zoo’s ROADMAP in all programs and GIG strategies with guests
• Demonstrates a commitment to Denver Zoo’s Sustainability Policies by adhering to all environmental, safety, & health regulations, procedures, and goals.
• Acts in accordance with Denver Zoo’s Core Values of: Welcoming, Curious, Courageous, Transformative and United in all interactions with staff, guest, volunteers, and vendors.
• Participates in and provides support for departmental activities including: special events, temporary exhibits, Free Days, professional development opportunities, volunteer hiring and training, and departmental strategic planning.
• Serves on committees and projects as requested.
• Represents Denver Zoo to the community in a professional and positive manner.
• Complies with all zoo policies and performs other supportive duties as needed.
Technical / Professional Requirements & Qualifications
• 2+ years of supervisory experience and/or proven leadership in event management.
o Able to foster a welcoming environment and united team, while providing direction and guidance to a diverse group of staff and volunteers.
o Builds strategic alliances and encourages team members to partner with others outside of team/department and organization.
o Mentors staff with goal setting, accountability, results measurement and ensures all team members
contribute actively and are engaged in team-based projects.
• 2+ years of experience making environmental education, wildlife conservation, and science learning topics accessible for varied community audiences.
o Demonstrated knowledge and dynamic skills in engaging people, with a preference given to biological and conservation education.
o Experience facilitating, designing and developing mission-based events for diverse audiences and communities, representing informal learning environments such as, but not limited to, a zoo, aquarium, museum, park, historical site, and/or botanic garden.
o Ability to utilize backwards design principles and be outcome-driven in program development preferred.
• Spanish language proficiency, strongly preferred.
• Self-motivated and self-directed individual with the ability to provide leadership in a fast-paced environment while working on multiple projects, both independently and on a team.
o Develops timelines and action plans based on institutional priorities; can adjust plans when necessary;
o Uses Microsoft Office 365 products to organize and manage projects and communication;
o Comfortable taking risks to try approaches and solutions that have not been tried before;
o Ability to commit to new ideas and activities that are innovative, feasible, and aligned to department and division strategies.
• Experience training and coaching staff and volunteers in program planning, development and delivery.
• Available to work weekends and weeknights as necessary. Flexibility a must.
Application Process and Timelines
Resumes / Completed applications must be submitted by April 8th, 2022. Review of applications will begin immediately. Denver Zoo reserves the right to close the position prior to this date.
• Applicants must submit a cover letter with resume to be considered. Denver Zoo is following all CDC guidelines. CDC states that receiving the COVID-19 vaccine is the best defense against the spread of, and severe illness due to, COVID-19. Denver Zoo highly encourages our employees to be vaccinated. We do ask for employees to upload their vaccination card into our HRIS for documentation. This information is kept confidential.

Black, Indigenous, and People of Color (BIPOC) and others who identify as nonwhite, people with
disabilities, members of the LGBTQIA+ community, and those with lived experience with racism and/or
misogynoir are encouraged to apply for this role
Candidates should have at least 2 years of experience in event management and making environmental education accessible for varied community audiences. Application Deadline: April 8th, 2022. Please apply through our careers page, under the about section of our web page.